Terms & Conditions
Terms and Conditions of Use
Effective Date: April 5, 2025
These Terms and Conditions ("Terms") govern your use of the website and services provided by DG Branding Co., an Ohio-based company operating under DG Branding LLC ("we," "us," "our"). By accessing or using our website (www.dgbrandingco.com) and services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
Website Ownership and Services Offered
This website is owned and operated by DG Branding LLC. The website offers digital services including, but not limited to, marketing services, AI implementation, website design, graphic design, and social media management. All services are provided online and are subject to availability.
Eligibility to Use Our Services
To use our services, you must be at least 18 years old or of the age of majority in your jurisdiction, have the legal capacity to enter into a binding agreement, and not be prohibited from using our website or services under any applicable laws.
Account Creation (If Applicable)
At this time, users are not required to create an account to use our services. If this changes in the future, account creation will be governed by additional terms regarding user registration, security, and account management.
Commercial Terms
When you purchase any of our digital services, you enter into a legally binding agreement with DG Branding LLC. You are responsible for reviewing service details before making a purchase. Fees for services are listed on the website or provided via quote and are subject to change without notice. Payments must be made in full before services are rendered unless otherwise agreed upon in writing. Clients are solely responsible for ensuring the accuracy of the information they provide and for how they utilize the deliverables received from DG Branding LLC.
Refund and Cancellation Policy
Refunds are available for services that have not yet been rendered. If you are dissatisfied with a completed service, you must contact us within three days of service completion to discuss a resolution. In some cases, partial refunds may be issued based on the extent of service provided and any associated costs incurred. If a service is canceled after work has commenced but before completion, a partial refund may be granted at our discretion. Service appointments may be canceled or rescheduled at least 48 hours in advance for a full refund. Late cancellations or no-shows may not be eligible for a refund. If you are unsatisfied with a service, we encourage you to contact us at contact@dgbrandingco.com to resolve the issue before requesting a refund. Approved refunds will be processed within three to five business days to the original payment method. Any applicable service fees or third-party processing fees may be deducted from the refund amount.
Changes to Services
We reserve the right to modify or discontinue any service without notice and to restrict access to some or all of our services at our discretion. We will not be liable for any modification, suspension, or discontinuation of the services.
Intellectual Property Rights
All content and materials on our website, including but not limited to text, graphics, logos, images, software, and videos, are the property of DG Branding LLC and are protected by copyright and other intellectual property laws. Users may not use, copy, modify, or distribute any of this content without prior written consent.
User-Generated Content (Future Feature)
Although we currently do not allow users to upload or share content, we plan to include community features in the future. At that time, users must ensure that they own or have rights to share any content they upload. By uploading content, users will grant us a license to display such content on our platform. Users should understand that such content may be visible to other users.
AI Services and Usage
Our services may utilize artificial intelligence (AI) technologies to support marketing automation, content generation, analytics, predictive modeling, design enhancement, customer segmentation, and other business functions. By using our services, you acknowledge and agree that AI technologies may be used to augment or fully produce aspects of the deliverables we provide. These technologies may include both proprietary tools and third-party platforms. While we strive to ensure that all AI-generated content meets our quality standards and is reviewed by a qualified human team member, you understand that AI-generated outputs may not always be free from errors or inaccuracies. Therefore, we strongly recommend that you verify any AI-generated materials before relying on them for important decisions, particularly in legal, financial, or medical contexts. Ownership of content created through AI-assisted processes will transfer to the client upon full payment and delivery unless otherwise specified in a custom agreement. DG Branding LLC retains ownership of any proprietary tools, systems, or prompts used to generate AI outputs. In delivering AI-enhanced services, we may use anonymized data provided by clients to improve the accuracy, functionality, and performance of our AI systems unless otherwise contractually restricted. We take reasonable measures to ensure that no personal, sensitive, or confidential data is shared with third parties during this process. If you prefer not to have AI technologies used in your project, or if you wish to limit the type of data used in AI training or optimization, please contact us at contact@dgbrandingco.com prior to project initiation so we can make appropriate accommodations. We are not responsible for the performance, updates, or discontinuation of any third-party platforms or services utilized as part of our AI or digital solutions. Any reliance on such tools is at your discretion and risk.
Privacy Policy
We are committed to protecting your privacy. When you use our website and services, we may collect personal information such as your name, email address, billing information, and service preferences. This information is used solely to fulfill your requests, communicate with you, and improve our offerings. We do not sell or rent your personal information to third parties. We may share your data with trusted service providers who assist us in delivering our services, provided they agree to keep this information confidential. We employ standard industry practices to safeguard your personal data, including secure servers, encrypted transactions, and access controls. Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. By using our services, you consent to our collection and use of your information as outlined in this Privacy Policy. Our website may use cookies or similar technologies to enhance user experience, analyze website traffic, and support marketing efforts. By using the site, you consent to our use of these technologies. You can adjust your browser settings to disable cookies, although some features of the site may not function properly. You may request access to your data, update your preferences, or delete your personal information at any time by contacting us at contact@dgbrandingco.com.
Suspension or Termination of Services
We reserve the right to suspend or terminate your access to services without notice if you breach these Terms, engage in illegal or harmful activities, or if your use of the services poses a risk to us or other users.
Indemnification
You agree to indemnify, defend, and hold harmless DG Branding LLC from any claims, damages, losses, liabilities, and expenses, including legal fees, arising out of or related to your use of our services, your violation of these Terms, or your infringement of any rights of a third party.
Limitation of Liability
To the fullest extent permitted by law, DG Branding LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages; any loss of profits, data, or goodwill; or any unauthorized access to or use of our servers and/or any personal information stored therein.
Disclaimers
All services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the services will be uninterrupted, error-free, or secure. DG Branding LLC makes no guarantees regarding the success or performance of any marketing or AI strategies or deliverables. Client outcomes may vary and are influenced by a variety of external factors beyond our control. Any reliance on content or recommendations provided by our team or generated through AI tools is at the client’s own risk. We do not offer legal, medical, or financial advice and disclaim all liability for any actions taken based on our content or deliverables.
Changes to These Terms
We may revise these Terms at any time without prior notice. Material changes will be communicated through our website. Continued use of the website or services after such changes constitutes your acceptance of the new Terms.
Promotional Content
By using our website, you consent to receive occasional marketing emails. You may opt out at any time by emailing us at contact@dgbrandingco.com.
Governing Law and Jurisdiction
These Terms are governed by the laws of the State of Ohio. Any disputes shall be resolved in the courts of Franklin County, Ohio, unless otherwise agreed. This agreement applies globally but shall be interpreted and enforced exclusively in accordance with the laws of the State of Ohio, United States, regardless of the user's location.
Force Majeure
DG Branding LLC shall not be held liable for any delay or failure to perform services due to causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, power failures, internet outages, or government actions.
No Agency or Employment Relationship
Nothing in these Terms shall be interpreted as creating a partnership, joint venture, agency, or employment relationship between you and DG Branding LLC.
Contact Us
For support, questions, or concerns regarding these Terms, please contact us at:
Email: contact@dgbrandingco.com
Business Name: DG Branding Co. (DG Branding LLC)
DG Branding LLC reserves the right to amend, update, or discontinue any part of these Terms at any time. Please review this page periodically.